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Malaysia Car Owner Help
What are response rate and time, and how does it work?
The response rate and response time are two variables that are given to all car listings, under the name of the car owner, to inform the renter of the response speed in which a specific owner answers to the rental requests for his/her car.
These variables are calculated by taking into account how often a car owner answers their rental requests and how quickly the request is approved/rejected. This is why answering to all requests, even if it's to reject them, will affect your response rate and response time positively.
Maintaining a good response rate and response time can also bring you more rentals, as renters consider these two variables when choosing a car to rent.