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Malaysia Car Owner Help
Can I set a limit for mileage use on each rental?
Yes. You can set the maximum mileage a driver can use when renting your car. After registering your car, you can click on MY CARS select Manage Listing and within there you will see the mileage menu. There you can specify the maximum mileage per day, week and month.
If the renter exceeds the maximum mileage you specify on your car listing, the renter is responsible for paying the excess mileage fee for each KM driven over the stated included mileage at the end of the rental. Rent A Car Club encourages both parties to solve scenarios involving excess mileage on their own at the checkout, having the renter to pay 10 baht per KM exceeded to the car owner.
What if we don't agree on the compensation for exceeded mileage?
In case an agreement can't be reached, Rent A Car Club can act as a middleman between the parties. You will need to send a picture of the rental agreement where the mileage excess is specified, signed by both parties, to support@rentacarclub.com. Rent A Car Club will refund the amount to the car owner's account. Please note that Rent A Car Club will charge the renter a fee of 300 Baht and you'll receive 70% of the total value of the extra mileage fee.