Renter Help

What to do if the owner is late when I return the car?

If the car owner doesn't show up at the agreed place and time for the return of his car, contact them and avoid driving the car, as it's no longer insured due to the termination of the rental period. If it's not possible to contact them, please follow these steps:

  • Park the car in a safe and legal place, and keep the keys with you. If it's necessary to pay for parking, keep the receipt so we can check for reimbursement.
  • Inform the car owner about the location of their car and agree upon a convenient time for both parties, so the car owner can pick up their keys.

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